Privacy Policy for Techgig Merchant Center

At Techgig Merchant Center, safeguarding your privacy and securing your information is our top priority. This Privacy Policy is crafted to offer you a comprehensive understanding of how we collect, utilize, and protect your data across various facets of our operations, catering to wholesale, business, and individual customers.

1. Information Collection and Use:
a. Customer Information:
Whether creating an account or making a purchase, we collect vital personal details like name, address, email, and contact information. This aids in order processing, delivery logistics, and maintaining effective communication regarding your purchase.

b. Website Usage:
To enhance user experience, we gather non-personal data like IP addresses, browser details, and device information for analytical purposes, contributing to improved website functionality and performance.

2. Legal Obligations:
We adhere to stringent data protection laws and regulations, ensuring the confidentiality and privacy of your personal information. Your data remains undisclosed to third parties unless legally mandated.

3. Payment Processing:
All financial transactions are securely processed, with credit card details not stored for added security. Our payment gateways adhere to industry standards, ensuring a safe and reliable payment experience.

4. Delivery Procedures:
We strive for prompt product delivery, with standard delivery set at 2-3 business days. In case of delays, our customer support team ensures transparent communication throughout the process.

5. Customer Information Security:
Your data is stored on secure servers, employing encryption technologies for secure transmission. Strict access controls are maintained to safeguard the confidentiality and integrity of your information.

6. Cart Holding Policy:
For convenience, cart items are held for 60 minutes, ensuring fairness in product availability.

7. Browser’s Cache:
Certain information may be stored in your browser’s cache for up to 4 hours, aiding in seamless user interactions without compromising personal information.

8. PayPal Transactions:
Transactions via PayPal adhere to their privacy policy, with no access to your PayPal account details on our end.

9. Data Retention:
We retain personal information only as long as necessary, as outlined in this policy or required by law.

10. Updates to Privacy Policy:
This policy may undergo periodic updates, and we encourage regular review to stay informed about enhancements in our practices.

Contact Us:
For queries or concerns about our Privacy Policy, contact us at support@techgig.com.au.

By using our website and services, you consent to the terms outlined in this Privacy Policy. We value your privacy and appreciate the trust you place in Techgig Merchant Center.